The Fastest Way to Expand Customer Support Operations in Europe
Let GILY Voice AI Agents Handle Your Customer Support – Fluent in Estonian, Finnish, German, Spanish, Polish, French, and Portuguese
Scaling Support Across Europe Is a Growth Dream — Until Hiring Kills the Momentum
Expanding into new European markets should be exciting. But for customer support teams, it often becomes a logistical nightmare:
- Where do you find native speakers who can also be trained fast?
- How do you hire across multiple time zones?
- What happens to CX quality if you're short-staffed in a key language?
As demand grows, your customer support risks becoming the bottleneck.
Whether you're launching in Spain, testing the waters in Poland, or opening up in the Nordics — the cost, complexity, and time to hire multilingual support staff slows everything down.
The Real Cost of Multilingual Expansion:
- Recruiting takes 4–6 weeks per language, even longer for niche dialects
- Training costs soar with each new hire across new regions
- Inconsistent quality across markets damages brand trust
- Missed inquiries = lost revenue in critical launch phases
- Overworked central teams forced to “fill in” where hiring lags
Even with the best systems, it’s nearly impossible to scale personalized, timely support in multiple languages — without burning out your team or budget.
Why choose Gily:
- Realistic, Friendly Voice AI
Customers won’t believe they’re speaking to AI. - Launch in New Markets 10x Faster
Deploy agents in new languages instantly — no recruiters, no interviews. - Customizable for Your Workflow
Integrates with your CRM, support stack, and call analytics. - Supports Growth Without Adding Headcount
Handle 10x more calls with the same internal team.
Real Use Case: Estonia based SaaS Team Launched in Poland — With Zero Polish Recruits
A Estonia-based SaaS company expanding to Eastern Europe faced the typical challenge: supporting Polish-speaking users before having boots on the ground. Their options?
Hire (slow and expensive)
Use an AI call agent (quick to setup and cheaper alternative)
Try GILY
They deployed a Polish-speaking GILY voice agent within a week — handling onboarding queries, routing support calls, and real time feedback on products and services. This solution allows businesses to scale fast and experiment fast.
Languages We Support (and Growing):
- 🇪🇪 Estonian
- 🇫🇮 Finnish
- 🇩🇪 German
- 🇪🇸 Spanish
- 🇵🇱 Polish
- 🇫🇷 French
- 🇵🇹 Portuguese
Need others? We’re constantly expanding our voice models — just ask.
